How to Sign Up as a Property Operator

CasaPay gives professional rental operators two flexible ways to start using guaranteed payouts and tenant screening. Choose the model that best fits your portfolio and level of involvement.

⚠️ Important requirement
CasaPay only serves legal entities (registered companies) who invoice their tenants by email. Our invoicing gateway is based on PDF invoices — all operator invoices must be sent in PDF format.

Quick Comparison

Feature

CasaPay Non-Partner Operator

CasaPay Partner-Operator

Screening / CasaPay ID

✅ Tenant signs up via casapay.me; operator checks ID

✅ Tenant signs up via casapay.me; operator checks ID (+ quick checker in portal)

Invoice process

✅ Send PDF invoices by email to tenant’s @casapay.me alias

✅ Primary: just email PDF invoices to tenant’s @casapay.me alias ✅ Backup: upload PDF invoices in the portal

Support level

✅ Standard

✅ Priority

Integrations required

✅ None – just email PDF invoices to the tenant’s @casapay.me alias

✅ None – just email PDF invoices to the tenant’s @casapay.me alias (or upload PDFs in portal as backup)

Payouts

✅ Directly to your IBAN (guaranteed on due date +1 day)

✅ Directly to your IBAN (guaranteed on due date +1 day)

Operator portal access

🚫 No

✅ Yes

Visibility of cash flow & debts

🚫 No

✅ Yes

Portfolio import option

🚫 No

✅ Yes

Tenant wallet “Offers” listing

🚫 Not included

✅ Included (100+ properties + website required)

SLA required

🚫 No

✅ Yes

Fees

No fees

1.5% fee on monthly payment volume

👉 CasaPay works out-of-the-box.

No integrations needed — simply send your invoices as PDFs by email to your tenants’ @casapay.me alias (and if you’re a Partner Operator, you can also upload PDFs directly in the portal). CasaPay processes the invoice and guarantees payouts to your IBAN on the due date +1 day.

Option 1: CasaPay Non-Partner Operator

  • No operator portal access – you will not see tenant payment agreements, payment status, or debt insights.

  • Simple setup – no SLA or integration required.

How it works:

  1. Ask your applicants to sign up at casapay.me.

  2. CasaPay performs tenant screening and issues a CasaPay ID with a visible guarantee line.

  3. During your application process, simply check the tenant’s CasaPay ID to confirm they are verified.

  4. Once you select a tenant, request their @casapay.me alias email.

  5. Send your monthly PDF invoices to this alias — CasaPay pays you on time and in full on behalf of the tenant.

Option 2: CasaPay Partner-Operator

  • Requires signing an SLA with CasaPay.

  • Grants full access to the CasaPay FinOps Portal.

  • No integrations needed — invoicing works the same as Non-CasaPay Operators.

How invoicing works (Partner):

  • Primary: Send PDF invoices by email to the tenant’s @casapay.me alias.

  • Backup: If needed, upload PDFs directly in the portal.

Additional benefits of partnership:

  • Real-time insights into cash flow and debts.

  • Quick CasaPay ID checker for screening.

  • Option to import your existing tenant portfolio.

  • Operators managing 100+ properties with their own website can be listed in the tenant wallet’s Offers section as an official CasaPay partner.

Onboarding Process

  1. Visit casapay.com and click Get Started.

  2. Enter your business information in the onboarding form.

  3. Within 48 hours, our team will contact you to complete the setup.