CasaPay Tenant Pricing - Guarantor Plan

Effective Date: October 1, 2025
Last Updated: September 20, 2025

Overview

CasaPay is moving to a simple subscription model that makes rental costs predictable and affordable. Lower upfront costs for tenants, same guarantee protection for operators.

Understanding Guarantor Limits

What Is a Guarantor Limit?

The guarantor limit is the maximum amount CasaPay guarantees to your landlord on your behalf.

  • Covers unpaid rent, utilities, cleaning, and minor damage repairs

  • Four fixed tiers: £/€3,000 · £/€5,000 · £/€10,000 · £/€15,000

  • Choose the tier equal to or higher than your total exposure (rent × months)

Example: 12-month rent exposure of £/€12,000 → choose £/€15,000 tier

How It Works

CasaPay pays operators on the due date based on their invoice, ensuring they receive rent on time even if you haven't paid yet. This protects operators and maintains your rental standing.

Coverage Requirement: Guarantor coverage only applies to invoices paid through CasaPay. Any payments made outside the CasaPay system (direct transfers, cash, etc.) are not covered by the guarantee.

Important: The guarantor is not insurance. You remain fully liable to repay CasaPay for any amounts paid on your behalf. CasaPay will collect outstanding amounts from you according to your payment agreement.

How Much Limit Is Needed?

Rental Type

Typical Deposit / Advance rent requirement

CasaPay Coverage

Student Housing

12 months rent

£/€800/mo × 12 = £/€9,600 → £/€10k limit

Mid-Term

3–6 months rent

£/€1,000/mo × 6 = £/€6,000 → £/€10k limit

Long-Term

1–3 months rent

£/€1,200/mo × 3 = £/€3,600 → £/€5k limit

What's Changing

Before: Transaction-based fees, variable costs
Now: Fixed subscription pricing based guarantee limit

✓ Four guarantee tiers with clear pricing
✓ Choose annual or monthly payment
✓ No advance rent, no security deposits

New Pricing

Guarantee Limit

Limit Annual Plan

Monthly Plan

£/€3,000

£/€180/year

£/€18/month

£/€5,000

£/€300/year

£/€30/month

£/€10,000

£/€600/year

£/€60/month

£/€15,000

£/€900/year

£/€90/month

Who Is Affected

New Tenants (from Oct 1):
Select your tier during CasaPay ID application

Existing Customers:
✓ No action required — your guarantee limit will be automatically mapped to the appropriate tier based on your previous average rent amount
✓ Transition happens seamlessly by Oct 1
✓ You'll receive a confirmation email with your new tier and pricing
✓ Subscription invoices will be sent automatically via CasaPay
✓ If you want to adjust your limit or need support, contact support@casapay.com

Landlords/Operators:
No action required