> ## Documentation Index
> Fetch the complete documentation index at: https://support.casapay.com/llms.txt
> Use this file to discover all available pages before exploring further.

# CasaPay RentLink: The Payment Request Built for Rent

> RentLink is the free, tenant-ready payment request built around rent — attaching lease context, due dates, and reconciliation to every payment.

RentLink is CasaPay's free payment request product for rental operators. Unlike a generic payment link that records an amount and a result, RentLink keeps the tenant, lease or unit, rent obligation, due date, payment status, and reconciliation context connected to every single request. It is designed to sit inside your existing rent workflow — not replace it.

## What makes RentLink different

A standard payment link is built for ecommerce: collect a sum, confirm success or failure, move on. Rent is a recurring operational obligation with a paper trail, a tenant relationship, and downstream reconciliation work attached. RentLink is built for that reality.

<CardGroup cols={2}>
  <Card title="Generic payment link" icon="link">
    * Amount
    * Payer
    * Payment method
    * Success or failure status
  </Card>

  <Card title="CasaPay RentLink" icon="house">
    * Tenant and lease or unit
    * Rent obligation and due date
    * Payment status and evidence
    * Reconciliation and next workflow
  </Card>
</CardGroup>

When a tenant pays through RentLink, you know not just that money moved — you know what it belongs to and what should happen next.

## Three ways to create a RentLink

Choose the creation path that fits how rent enters your workflow today. You can start with the Portal and move to an integrated path later.

<Tabs>
  <Tab title="Portal">
    **Create in Operator Portal** — Enter the rent request directly at [op.casapay.com](https://op.casapay.com), generate the RentLink, and send the tenant flow without connecting another system.

    This is the fastest way to get started and works well for manual or one-off requests. No integration work required.
  </Tab>

  <Tab title="Assisted no-code">
    **Create from your existing workflow** — Use an assisted route for PMS, accounting, inbox, or document workflows that are not yet ready for a full integration.

    This path lets you feed rent context into CasaPay from the tools you already use, without writing code or waiting on a developer.
  </Tab>

  <Tab title="API / Embedded">
    **Embed RentLink directly** — Create RentLinks programmatically from your product or operating stack using the CasaPay API and event surface.

    This path is suited to operators who want to automate RentLink creation at scale or embed the tenant payment flow inside their own product.
  </Tab>
</Tabs>

## The RentLink workflow

<Steps>
  <Step title="Create">
    Start from a rent obligation with the tenant, home, amount, and due date attached. Whether you use the Portal, an assisted route, or the API, the rental context travels with the request from the start.
  </Step>

  <Step title="Collect">
    Send the tenant-ready RentLink. The tenant sees a clear, single route to review the request and complete the payment using their available payment method — cards, open banking, Apple Pay, or Google Pay, depending on configuration and jurisdiction.
  </Step>

  <Step title="Reconcile">
    Connect the resulting payment status and evidence to the correct rental record. Because the tenant, property, obligation, and due date were attached from the beginning, reconciliation is a lookup — not a manual matching exercise.
  </Step>
</Steps>

## Optional: Add Guarantee

If you need more than payment visibility, you can add CasaPay Guarantee to any eligible RentLink. Choose **Cover** (payout at due date + 30 days, from 1.5% of rent moved) or **On-time** (payout at due date + 1 day, from 2.5% of rent moved) to get cover for eligible unpaid rent up to your agreed limit.

<Note>
  Guarantee is only available through CasaPay RentLink — it cannot be purchased as a standalone product. Eligibility, cover limits, and terms apply. [Learn more about CasaPay Guarantee →](/operators/guarantee)
</Note>

## Pricing

<Note>
  RentLink carries a **€0 CasaPay platform fee**. Payment processing charges may apply. Cover, On-time, and other optional modules have separate eligibility, limits, terms, and agreed pricing.
</Note>

## Frequently asked questions

<AccordionGroup>
  <Accordion title="Does RentLink replace my PMS?">
    No. RentLink is designed to connect to your existing operating stack, not claim the functions your PMS or accounting system already handles. Use the Assisted no-code or API path to feed rent obligations from your PMS into CasaPay and return status and evidence back.
  </Accordion>

  <Accordion title="Can I add KYC or tenant verification?">
    Optional tenant verification is available when your rental journey requires it. Availability depends on your operator setup, the applicable integration path, and jurisdiction. Speak to CasaPay to understand what verification options apply to your workflow.
  </Accordion>

  <Accordion title="What payment methods do tenants see?">
    Tenants can pay by card, open banking, Apple Pay, and Google Pay, subject to the configured product and jurisdiction. Not every payment method is available in every market or for every integration path.
  </Accordion>

  <Accordion title="Can I automate RentLink creation?">
    Yes. The API / Embedded creation path lets you generate RentLinks programmatically from your product or operating stack. You can trigger creation from a rent schedule, a lease event, or any other workflow hook your system supports.
  </Accordion>
</AccordionGroup>